Frequently Asked Questions
Everything you need to know about bringing quality craftsmanship into your home.
What is the typical delivery timeframe for furniture orders?
Standard in-stock items typically ship within 5-7 business days. For large furniture pieces requiring white-glove delivery, please allow 2-4 weeks for transit and professional assembly in your home.
Do you offer white-glove delivery and assembly?
Yes, we offer premium white-glove delivery on all large items. This service includes bringing the furniture into your room of choice, full assembly, and the removal of all packaging materials.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items. Furniture must be in its original condition. Please note that custom-made or made-to-order pieces are final sale and cannot be returned.
Are your wood products made from sustainable materials?
At Northern Furniture, we prioritize sustainability. The majority of our collections are crafted from FSC-certified solid wood and eco-friendly veneers sourced from responsibly managed forests.
Can I request fabric or wood finish samples before purchasing?
Absolutely. We offer complimentary swatch kits for our upholstery fabrics and wood finishes to help you ensure the materials perfectly match your home's aesthetic.
Do you provide a warranty on your furniture?
Yes, all Northern Furniture pieces come with a limited 1-year warranty covering manufacturing defects in materials and workmanship under normal household use.